Practice Policies

  • Please contact our office to discuss the rates of each individual provider. Generally, we range from $150-225 for a 53-60 minute session. Fees are based on a provider’s education, experience, credentials, and licensure level. If finances are a factor for you, we offer sliding scale-fee options.

  • For detailed pricing information, we invite you to visit our Billing/Payment page. While we're credentialed for most BCBS CareFirst plans, please note that not all our providers accept insurance. Don't hesitate to inquire about our sliding-scale pricing options by reaching out to our offices.

    For in-network clients, we'll help you understand your coverage, inform you about session costs and your plan's authorizations, and handle claim filing. Charges are applied post-session.

    For out-of-network clients, it's your responsibility to submit a superbill if you wish to seek potential reimbursement from your insurance provider. Reimbursement rates depend on your specific plan. We recommend contacting your insurance provider directly for guidance on superbill submission and understanding your out-of-network benefits.

  • Effective January 1, 2022, the No Surprises Act, which Congress passed as part of the Consolidated Appropriations Act of 2021, is designed to protect patients from surprise bills for emergency services at out-of-network facilities or for out-of-network providers at in-network facilities, holding them liable only for in-network cost-sharing amounts. The No Surprises Act also enables uninsured patients to receive a good faith estimate of the cost of care.

    Billing Disclosures – Your Rights and Protections Against Surprise Medical Bills

    When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

    What is “balance billing” (sometimes called “surprise billing”)?

    When you see a doctor or other healthcare provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a healthcare facility that isn’t in your health plan’s network.

    “Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.

    “Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care — like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.

    You are protected from balance billing for:

    Emergency Services

    If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.

    Certain Services at an In-Network Hospital or Ambulatory Surgical Center

    When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed.

    If you get other services at these in-network facilities, out-of-network providers can’t balance bill you, unless you give written consent and give up your protections.

    You’re never required to give up your protections from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.

    When balance billing isn’t allowed, you also have the following protections:

    You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.

    Your health plan generally must:

    Cover emergency services without requiring you to get approval for services in advance (prior authorization). Cover emergency services by out-of-network providers.

    Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.

    Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.

    Get More Information

    If you believe you’ve been wrongly billed, you may contact the U.S. Centers for Medicare & Medicaid Services (CMS) at 1-800-MEDICARE (1-800-633-4227) or visit cms.gov/nosurprises for more information about your rights under federal law.

  • Effective January 1, 2022, a ruling went into effect called the “No Surprises Act,” which requires mental health practitioners to provide a “Good Faith Estimate” (GFE) about out-of-network care to any patient who is uninsured or who is insured but does not plan to use their insurance benefits to pay for health care items and/or services. The Good Faith Estimate works to show the cost of items and services that are reasonably expected for your mental health care needs. The estimate is based on information known at the time the estimate was created. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You are entitled to receive this “Good Faith Estimate” of what the charges could be for psychotherapy services provided to you. While it is not possible for a psychotherapist to know, in advance, how many psychotherapy sessions may be necessary or appropriate for a given person upon the initiation of psychotherapy, this form provides an estimate of the cost of services provided. Your total cost of services will depend upon the number of psychotherapy sessions you attend, your individual circumstances, and the type and amount of services that are provided to you. This estimate is not a contract and does not obligate you to obtain any services from the provider listed, nor does it include any services rendered to you that are not identified here.

    This Good Faith Estimate is not intended to serve as a recommendation for treatment or a prediction that you may need to attend a specified number of psychotherapy visits. The number of visits that are appropriate in your case, and the estimated cost for those services, depends on your needs and what you agree to in consultation with your therapist. You are entitled to disagree with any recommendations made to you concerning your treatment and you may discontinue treatment at any time.

    If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.

  • The therapeutic relationship is unique in that it is a highly personal and at the same time, a contractual agreement. Given this, it is important to reach a clear understanding of how the relationship will work, and what you and your provider can expect. This consent will provide a clear framework for work together. Please read and indicate that you have reviewed this information and agree to it by filling in the checkbox at the end of this document. The Therapeutic Process You have taken a very positive step by deciding to seek therapy. The outcome of your treatment depends largely on your willingness to engage in this process, which may, at times, result in considerable discomfort. Remembering unpleasant events and becoming aware of feelings attached to those events can bring on strong feelings of anger, depression, anxiety, etc. There are no miracle cures. We cannot promise that your behavior or circumstance will change. We can promise to support you and do our best to understand you and your repeating patterns, as well as to help you clarify what it is that you want for yourself. Confidentiality in the session, content, and all relevant materials to the client’s treatment will be held confidential unless the client requests in writing to have all or portions of such content released to a specifically named person/persons. Limitations of such client-held privilege of confidentiality exist and are itemized below:

    -If a client threatens or attempts to commit suicide or otherwise conducts themselves in a manner in which there is a substantial risk of incurring serious bodily harm.

    -If a client threatens grave bodily harm or death to another person.

    -If the therapist has a reasonable suspicion that a client or other named victim is the perpetrator, observer of, or actual victim of physical, emotional or sexual abuse of children under the age of 18 years.

    -Suspicions as stated above in the case of an elderly person who may be subjected to these abuses.

    -Suspected neglect of the parties named in items #3 and # 4.

    -If a court of law issues a legitimate subpoena for information stated on the subpoena.

    If a client is in therapy or being treated by order of a court of law, or if the information is obtained for the purpose of rendering an expert’s report to an attorney.

    Occasionally, our providers may need to consult with other professionals in their areas of expertise in order to provide the best treatment for you. Information about you may be shared in this context without using your name. If you see your provider accidentally outside of the therapy office, we will not acknowledge you first. Your right to privacy and confidentiality is of the utmost importance to Fortitiude Wellness Collective, LLC, and we do not wish to jeopardize your privacy. However, if you decide to acknowledge your provider, please know it is up to them if they wish to speak briefly with you. It may often be appropriate not to engage in any lengthy discussions in public or outside of the therapy office.

  • Please remember to cancel or reschedule 48 hours in advance. You will be responsible for the entire fee if cancellation is less than 48 hours. The standard meeting time for psychotherapy is 53 minutes. Requests to change the 53-minute session needs to be discussed with the therapist. This is necessary because a time commitment is made to you and is held exclusively for you. If you are late for a session, you may lose some of that session time. Please be aware that insurance doesn't cover cancellation or "no show" fees, which will therefore be an out-of-pocket expense.

    If you're running late by 20 minutes or more, we suggest rescheduling to ensure you receive full benefit from our services. If late, we can only offer the remaining scheduled time without a guarantee of additional makeup time. You can choose to continue with the remaining session, but please note that you will be charged for the full session as originally scheduled.

    Regular attendance is key for progress in counseling. If three consecutive sessions are missed, we'll need to evaluate if it's the right time for you to engage in therapy. We aim to ensure our services are beneficial and fit well with your schedule, so continuous missed sessions might indicate the need for a pause or change in approach.

  • If you need to contact your therapist between sessions, please email them directly or contact info@fortitudewellnesscollective.com. Our therapists are often not immediately available; however, we will attempt to return your email within 24 hours. In the event that you are out of town, sick, or need additional support, please contact our office at 202-505-1916. If a true emergency situation arises, please call 911 or any local emergency room.

  • Due to the importance of your confidentiality and the importance of minimizing dual relationships, I do not accept friend or contact requests from current or former clients on any social networking site (Facebook, LinkedIn, etc). We believe that adding clients as friends or contacts on these sites can compromise your confidentiality and our respective privacy. It may also blur the boundaries of the therapeutic relationship. If you have questions about this, please bring this up with your therapist during your session.

  • We cannot ensure the confidentiality of any form of communication through electronic media, including text messages. If you prefer to communicate via email or text messaging for issues regarding scheduling or cancellations, we will do so. While I may try to return messages in a timely manner, I cannot guarantee immediate response and request that you do not use these methods of communication to discuss therapeutic content and/or request assistance for emergencies. Services by electronic means, including but not limited to telephone communication, the Internet, facsimile machines, and e-mail is considered telemedicine.

  • Ending relationships can be difficult. Therefore, it is important to have a termination process in order to achieve some closure. The appropriate length of the termination depends on the length and intensity of the treatment. I may terminate treatment after appropriate discussion with you and a termination process if I determine that the psychotherapy is not being effectively used or if you are in default on payment. I will not terminate the therapeutic relationship without first discussing and exploring the reasons and purpose of terminating. If therapy is terminated for any reason or you request another therapist, I will provide you with a list of qualified psychotherapists to treat you. You may also choose someone on your own or from another referral source. Should you fail to schedule an appointment for three consecutive weeks, unless other arrangements have been made in advance, for legal and ethical reasons, I must consider the professional relationship discontinued.

Payment is due at the time of service and future appointments may be postponed if you have an unpaid balance that exceeds $200. This applies to both self-pay and insured clients. To be mindful of clients on our growing waiting list, active clients with frequent cancellations will be subject to termination following account review.

 Any questions or concerns about our policies please feel free to reach out to our group by email at info@fortitudewellnesscollective.com

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