We ask clients to complete our contact form to begin the process. After submitting the form, you will receive an email from a member of our team to help guide you through the next steps.

If you do not have a specific clinician preference, you will be matched with one of our providers who has availability. However, if you do have a preference for a particular clinician, we will do our best to accommodate your request, based on availability.

You and your therapist will establish rapport and set expectations for the session. The therapist will ask questions about your reasons for seeking therapy, your current concerns, past experiences, and background information. You will discuss your goals for therapy and what you hope to achieve through the process.

Yes! We are in-network with most BCBS/Carefirst and Aetna plans. We encourage clients to always contact their insurance companies to confirm eligibility and benefits. For more information visit our billing page.

No, at this time, all services are conducted via a secure HIPAA-compliant platform for telehealth sessions.

Cancellation fees range from $50 to the full cost of the appointment ($180-$225), depending on the provider you are seeing. It is the client's responsibility to discuss any policies regarding late arrivals or cancellations with their provider during the first session. Visit our practice policies page for additional information.

All clients receiving therapeutic services must be located in the state their therapist is licensed.

A Superbill is a monthly statement for insurance purposes that shows a list of services you received from your out-of-network provider. It’s like a detailed invoice or receipt. You may be able to submit a Superbill to your insurance company to receive reimbursement for services. You can contact your insurance company to learn if you have out-of-network benefits. If applicable, our office can provide you with monthly Superbills for you to file with your insurance company for out-of-network reimbursement.